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COVID Vaccine Update:

April 15, 2021

The Queen’s Health Systems is following the guidance of federal health officials and has paused the use of the Johnson & Johnson COVID-19 vaccine out of an abundance of caution. On April 13, the Centers for Disease Control and Prevention and the Food and Drug Administration recommended that providers stop administering the JNJ vaccine as they investigate a possible link to blood clots. Queen’s continues to closely monitor the recommendations of the CDC and the FDA.

As of April 12, vaccine eligibility on Oʻahu expanded to include people age 50 and older (Hawaiʻi County, Maui County and Kauaʻi County already allow people 16 and older to get vaccinated). Essential workers in construction, banking and finance, communications, media, retail, information technology, clergy, and transportation and logistics are also eligible regardless of age. Under President Biden’s recent mandate, states will need to expand eligibility to all adults by April 19. Queen’s looks forward to providing this important layer of protection to a larger segment of the community.

To view the different groups that we are currently vaccinating, click here.

As of April 14, our vaccine teams have administered over 156,000 injections across The Queen’s Health Systems. We have more than 85,000 first-dose appointments and more than 80,000 second-dose appointments scheduled.

For everyone’s safety, please do not come to our vaccine clinics if you have been diagnosed with COVID-19 in the last 20 days and/or have symptoms (cough, fever, muscle aches, fatigue, trouble breathing, headache, etc.). Also, children are not allowed in our vaccine clinics.

As a reminder, Queen’s has three convenient options for those who need to cancel
their vaccine appointment with us. If you need to cancel for whatever reason, you can do so through the Queen’s MyChart Portal, by emailing [email protected], or by
calling 808-691-2222. By providing these different options, we hope to have fewer
unexpected no-shows and be able to open the appointment slots to others.

TO STAY UP TO DATE. For the latest information about the COVID-19 vaccine, please visit these resources:

·        The Queen’s Health Systems COVID-19 Care Center provides updated vaccine information for the community and answers to frequently asked questions.

·        Hawaiʻi’s Department of Health COVID-19 Data keeps up-to-date information regarding vaccine administration and COVID-19 information, trends and metrics.


  • Letter from the CEO
  • FAQs
  • Resources
  • In the Media

Our highest priority at The Queen’s Health Systems is the safety and well-being of our patients, visitors and caregivers, and it’s important to us to keep you informed during this challenging time. 

When this pandemic began, Queen’s acted quickly by creating a system-wide task force and adapting our processes to proactively ensure the highest level of patient care and hospital safety. In a short period of time, we’ve created the right environment for every patient to continue to receive exceptional care during a hospital stay. By rapidly enhancing our telehealth capabilities, high-risk individuals and seniors can now receive primary care where they will be safest – in their homes.

Our staff members have been trained in the latest CDC safety protocols and are meeting the required standards. I’m so proud of our caregivers who have shown tremendous courage and compassion during this difficult time. They remain ready to meet the needs of our patients and their families.

We also are here for the entire community and have set up resources to help you navigate through this uncertain time. Our COVID-19 Infoline is available by calling (808) 691-2619. And, we’ve set up this website where we will regularly provide updates on the latest guidance and information related to COVID-19. 

Mahalo to our community partners, businesses, and the entire Queen’s ‘Ohana. We’re all in this together, and together we will walk through this uncertain time. Please stay safe and well.

Aloha,
Jill Hoggard Green
President and CEO

Current symptoms reported for patients with COVID-19 have included mild to severe respiratory illness with fever, cough, and difficulty breathing.

Not everyone needs to be tested for COVID-19. Here is some information that might help you make decisions about seeking medical care or testing.

  • Most people have mild illness and are able to recover at home without medical care. They may not need to be tested.
  • There is no treatment specifically approved for people who have COVID-19.

CDC has guidance for who should be tested, but decisions about testing are at the discretion of state and local health departments and/or individual clinicians.

  • Clinicians should work with their state and local health departments to coordinate testing through public health laboratories, or work with clinical or commercial laboratories.
The process and locations for testing vary from place to place. Contact your state, local, tribal, or territorial department for more information, or reach out to a medical provider. State and local public health departments have received tests from CDC while medical providers are getting tests developed by commercial manufacturers. While supplies of these tests are increasing, it may still be difficult to find someplace to get tested.

Using the CDC-developed diagnostic test, a negative result means that the virus that causes COVID-19 was not found in the person’s sample. In the early stages of infection, it is possible the virus will not be detected.

For COVID-19, a negative test result for a sample collected while a person has symptoms likely means that the COVID-19 virus is not causing their current illness.

Many tests to diagnose COVID-19 have received an Emergency Use Authorization (EUA) from the Food & Drug Administration (FDA). All of these diagnostic tests identify the virus in samples from the respiratory system, such as from nasopharyngeal swabs.

Locations and types of testing sites may vary by state or territory (see question: Where can I get tested). Check with your testing site to learn which test it uses. You can find a patient information sheet for each test on the FDA site. Be aware that at this time, no home tests have been authorized for use. All tests must be done at a testing site. The FDA sees the public health value in expanding testing that may include home collection, and they are actively working with test developers on this goal.

Serology testing checks a sample of a person’s blood to look for antibodies to SARS-CoV-2, the virus that causes COVID-19. These antibodies are produced when someone has been infected, so a positive result from this test indicates that person was previously infected with the virus.

CDC is working with other federal agencies to evaluate the performance of commercially manufactured serology tests that are becoming increasingly available from healthcare providers. This evaluation is expected to be completed in late April.

We do not know yet if the antibodies that result from infection with SARS-CoV-2 can protect someone from reinfection with this virus or how long antibodies to the virus will protect someone. Scientists are conducting research to answer those questions.

Serology tests may not be able to tell you if you are currently infected because it typically takes 1 to 2 weeks to develop antibodies to SARS-CoV-2. To tell if you are currently infected, you would need a test that identifies the virus in samples from your upper respiratory system, such as a nasopharyngeal swab.

CDC and partners are investigating to determine if you can get sick with COVID-19 more than once. At this time, we are not sure if you can become re-infected. Until we know more, continue to take steps to protect yourself and others.

COVID-19 is a new disease and there is limited information regarding risk factors for severe disease. Based on currently available information and clinical expertise, older adults and people of any age who have serious underlying medical conditions might be at higher risk for severe illness from COVID-19.Based on what we know now, those at high-risk for severe illness from COVID-19 are:

  • People aged 65 years and older
  • People who live in a nursing home or long-term care facility

People of all ages with underlying medical conditions, particularly if not well controlled, including:

  • People with chronic lung disease or moderate to severe asthma
  • People who have serious heart conditions
  • People who are immunocompromised
    • Many conditions can cause a person to be immunocompromised, including cancer treatment, smoking, bone marrow or organ transplantation, immune deficiencies, poorly controlled HIV or AIDS, and prolonged use of corticosteroids and other immune weakening medications
  • People with severe obesity (body mass index [BMI] ≥40)
  • People with diabetes
  • People with chronic kidney disease undergoing dialysis
  • People with liver disease

If you are at higher risk of getting very sick from COVID-19, you should:

  • Stock up on supplies
  • Take everyday precautions to keep space between yourself and others
  • When you go out in public, keep away from others who are sick
  • Limit close contact and wash your hands often
  • Avoid crowds, cruise travel, and non-essential travel

If there is an outbreak in your community, stay home as much as possible. Watch for symptoms and emergency signs. If you get sick, stay home and call your doctor.

This list is based on:

  • What we are learning from the outbreak in other countries and in the United States.
  • What we know about risk from other respiratory infections, like flu.

As CDC gets more information about COVID-19 cases here in the United States, we will update this list as needed.

Currently, there is no evidence to show that taking ibuprofen or naproxen can lead to a more severe infection of COVID-19.

People with high blood pressure should take their blood pressure medications, as directed, and work with their healthcare provider to make sure that their blood pressure is as well controlled as possible. Any changes to your medications should only be made by your healthcare provider.

Based on available information, adults aged 65 years and older and people of any age with underlying medical conditions included on this list are at higher risk for severe illness and poorer outcomes from COVID-19. CDC is collecting and analyzing data regularly and will update the list when we learn more. People with underlying medical conditions not on the list might also be at higher risk and should consult with their healthcare provider if they are concerned.

We encourage all people, regardless of risk, to:

  • Take steps to protect yourself and others.
  • Call your healthcare provider if you are sick with a fever, cough, or shortness of breath.
  • Follow CDC travel guidelines and the recommendations of your state and local health officials.

Generally, well-controlled means that your condition is stable, not life-threatening, and laboratory assessments and other findings are as similar as possible to those without the health condition. You should talk with your healthcare provider if you have a question about your health or how your health condition is being managed.

Severity typically means how much impact the illness or condition has on your body’s function. You should talk with your healthcare provider if you have a question about your health or how your health condition is being managed.

Most people with disabilities are not inherently at higher risk for becoming infected with or having severe illness from COVID-19. Some people with physical limitations or other disabilities might be at a higher risk of infection because of their underlying medical condition.

  • People with certain disabilities might experience higher rates of chronic health conditions that put them at higher risk of serious illness and poorer outcomes from COVID-19. Adults with disabilities are three times more likely to have heart disease, stroke, diabetes, or cancer than adults without disabilities.

You should talk with your healthcare provider if you have a question about your health or how your health condition is being managed.

Understanding Your Health Insurance Options

Your health is important to us and we want to provide you with the information you need to make decisions. During this critical time, you may be wondering what to do if you or a family member needs health care. If you are recently uninsured or are at risk of becoming uninsured, here are some avenues to explore.

Plans for Individuals and Families

Affordable Care Act (ACA) plans for individuals and families are available through the federal exchange, HealthCare.gov. You may be able to get a government subsidy to help pay for your monthly membership rate.

Med-QUEST (State Medicaid)

You may be eligible to get a health plan at no cost or low cost from the state during these difficult economic times. Learn how to apply by visiting the QUEST Integration website: https://medical.mybenefits.hawaii.gov.

COBRA

You may continue your employer-sponsored coverage for a limited time (about 18 months). You will need to pay the full plan membership bill every month and an administrative fee. Reach out to your employer for more details.

Other Group Coverage

You may be eligible for coverage as a dependent through your spouse or partner’s employer, or another organization. If you are under 26, your parents may be able to add you to their plan.

The following organizations can provide assistance in navigating your health insurance options:

Legal Aid Society of Hawaii: 808-536-4302 (option 2)

We are Oceania: 808-754-7303

Med-QUEST: 1-800-316-8005 toll-free, TTY users call 1-800-603-1201 toll-free, or 711

Adapted from the Centers for Disease Control (CDC)

 
CDC

As the nation’s health protection agency, CDC saves lives and protects people from health, safety, and security threats.

City & County of Honolulu

Accurate advice and information is critical for community resilience. This page has links to trusted sites that are continually updated.

County of
Hawaii

Discover the latest notifications, resources, maps and information about the coronavirus (COVID-19) outbreak in County of Hawaii.

County of
Kauai

Discover the latest notifications, resources, maps and information about the coronavirus (COVID-19) outbreak in County of Kauai.

County of
Maui

Discover the latest notifications, resources, maps and information about the coronavirus (COVID-19) outbreak in County of Mauai.

Hawaii
COVID-19

Hawaii State department of Health – This site is regularly updated as our experts gain new guidance and information on prevention and mitigation

Healthcare Association of Hawaii

The Healthcare Association of Hawaii is committed to working with providers across the continuum of care

World Health Organization

More than 7000 people from more than 150 countries working in 150 country offices, in 6 regional offices and at our headquarters in Geneva.