The Queen's Health System

Care Center

Mon. – Fri.: 7:30 a.m. – 5:00 p.m.
Saturday 8:00 a.m. – 2:00 p.m.

Mon. – Fri.: 7:00 a.m. – 7:00 p.m.
Sat. – Sun.: 8:00 a.m. – 4:30 p.m

COVID-19 Home

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Vaccine Clinics

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Visitor Guidance

Post COVID Care Clinic


Visitor Guidance

The Queen’s Health System is committed to the health and safety of our patients, caregivers and community. Our #1 priority is you.

Currently, our visitor policy allows up to two (2) visitors at a time per patient per day.  Visitors must be 18 years old or older.  Individuals with symptoms of COVID are not allowed to visit.

  • All visitors must check in with Security screeners at the front lobby
  • Visiting hours are from 10:00 a.m.-8:00 p.m. 
  • All visitors must wear a surgical mask at all times
  • Visitors are not permitted to eat in patient rooms
  • Visitors may not bring food or drink into patient rooms
  • Visitors must remain in patient room with the exception of restroom or meal breaks
  • COVID patients are not allowed to have visitors (exceptions may be made for beginning of life and end of life care)

Exceptions may be made for pediatric, labor/delivery, and end of life care.

The safety of our patients and caregivers remains our highest priority.  We continue to proactively follow Federal and State guidelines to implement precautions to ensure we are a safe place to deliver and receive high-quality, compassionate health care to all of the people of Hawaii.