The Queen's Health System

Care Center

Monday – Friday, 7:30am – 5pm;
Saturday, 8am – 2pm

Monday – Saturday, 7am – 5:30pm

COVID-19 Home

COVID Testing

Vaccine Clinics

Pfizer Vaccine FAQ

Moderna Vaccine FAQ

Janssen Vaccine FAQ

Visitor Guidance

Post COVID Care Clinic


Prevent COVID-19 Spread

Everyone can do their part to strengthen Hawai‘i’s response to COVID-19.
Learn to recognize the symptoms of the virus, protect yourself and those around you, and follow the guidance designed to keep our communities safe.

Latest Guidance

  • Practice physical distancing:
    • Keep at least 6 feet away from others when outside the home for essential activities
    • Wear a cloth mask; reserve surgical-grade masks for health care workers
  • Keep clean
    • Wash hands thoroughly with soap and water for 20 seconds. If soap and water are unavailable, use hand sanitizer that contains 60% alcohol.
    • Clean highly touched surfaces (table tops, doorknobs, phones, tablets, etc.) with a household cleaner or disinfectant wipe

Some populations are more susceptible to serious illness from COVD-19, but it is important to remember that all age groups can catch and spread the virus.

People who are at greater risk of getting very sick from the virus include:

  • People over 65 years of age.
  • Those with compromised immune systems or medical conditions like heart disease, diabetes or lung disease.

As of now, there is no conclusive indication that pregnant women are at a higher risk for COVID-19. Mothers who are concerned or are showing symptoms should call their OBGYN or the Queen’s COVID-19 Infoline.

Visit CDC

All travelers arriving to any Hawaiian island are now required by law to self-quarantine for 14 days, remaining in their homes, hotel rooms, or places of residence. Read the self-quarantine instructions here.

If you are under quarantine and need medical attention, contact your health care provider or try Queen’s Telehealth options. In the case of a medical emergency, call 9-1-1.


Department of Health

Visit CDC

Mitigation measures for COVID-19 have affected the lives of all Hawaiʻi residents. During these unusual times when our work, recreation and social activities are limited, it’s important that we stay healthy mentally, physically and emotionally. The CDC recommends the following to support yourself while following the stay-at-home order:

  • Avoid excessive exposure to media coverage of COVID-19. It can be upsetting to hear about the crisis and see images repeatedly.
  • Take care of your body. Breathe deeply, stretch or meditate. Eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol and drugs.
  • Make time to unwind and remind yourself that strong feelings fade. Do activities you enjoy to return to your normal life.
  • Connect with others. Share your concerns and how you are feeling with a friend or family member. Maintain healthy relationships.
  • Maintain a sense of hope and positive thinking.
  • Share the facts about COVID-19 and the actual risk to others.

The Queen’s ʻOhana is here to provide you additional support and resources. Please visit our Queen’s Cares Blog, the CDC’s webpage on Daily Life & Coping and, for those interested in the state’s response for our behavioral health and homeless populations, visit the Behavioral Health & Homelessness Statewide Unified Response Group information center.

If you or a loved one exhibits COVID-19 symptoms, please follow the CDC’s recommended steps and procedures as follows:

If you are sick:

  • Track your symptoms. Seek medical attention immediately if exhibiting any emergency warning signs.
  • Stay home, except to get medical care.
  • Wear a cloth covering your nose and mouth.
  • Cover coughs and sneezes.
  • Wash hands often.
  • Isolate yourself from the other individuals in your household.
  • Frequently clean high-touch surfaces.

Resource: What to Do If You Are Sick; CDC

When caring for someone else:

  • Help the person who is sick follow their doctor’s instructions for care and medicine.
  • Make sure the person who is sick drinks a lot of fluids and rests.
  • Help them with grocery shopping, filling prescriptions, and getting other items they may need. Consider having the items delivered through a delivery service, if possible.
  • Have their doctor’s phone number on hand and monitor for emergency signs.
  • Protect yourself by limiting contact, eating in a separate room, wearing a facemask and gloves, and preventing the spread of germs.

Resource: Caring for Someone Sick at Home; CDC